COMMENT Crossover analysis, for verifying if there are carryover effects -- group (sequence) = notation*period

GLM
  tsecper1 tsecper2 nresper1 nresper2 BY group
  /WSFACTOR = period 2 Polynomial
  /MEASURE = tsec nresp
  /METHOD = SSTYPE(3)
  /PLOT = PROFILE( period*group )
  /PRINT = OPOWER
  /CRITERIA = ALPHA(.1)
  /WSDESIGN = period
  /DESIGN = group .

COMMENT Analysis of variance for the first period (service representative) 

UNIANOVA
  tsecper1 BY diagper1
  /METHOD = SSTYPE(3)
  /INTERCEPT = INCLUDE
  /POSTHOC = diagper1 ( SCHEFFE BONFERRONI T2 )
  /PLOT = PROFILE( diagper1 )
  /CRITERIA = ALPHA(.1)
  /DESIGN = diagper1 .
UNIANOVA
  nresper1 BY diagper1
  /METHOD = SSTYPE(3)
  /INTERCEPT = INCLUDE
  /POSTHOC = diagper1 ( SCHEFFE BONFERRONI T2 )
  /PLOT = PROFILE( diagper1 )
  /CRITERIA = ALPHA(.1)
  /DESIGN = diagper1 .

COMMENT Analysis of variance for the second period (customer)

UNIANOVA
  tsecper2 BY diagper2
  /METHOD = SSTYPE(3)
  /INTERCEPT = INCLUDE
  /POSTHOC = diagper2 ( SCHEFFE BONFERRONI T2 )
  /PLOT = PROFILE( diagper2 )
  /CRITERIA = ALPHA(.1)
  /DESIGN = diagper2 .
UNIANOVA
  nresper2 BY diagper2
  /METHOD = SSTYPE(3)
  /INTERCEPT = INCLUDE
  /POSTHOC = diagper2 ( SCHEFFE BONFERRONI T2 )
  /PLOT = PROFILE( diagper2 )
  /CRITERIA = ALPHA(.1)
  /DESIGN = diagper2 .

COMMENT Descriptive statistics of verification time

EXAMINE
  VARIABLES=tsectra1 tsectra2 BY notatpe2
  /PLOT BOXPLOT STEMLEAF
  /COMPARE GROUP
  /STATISTICS DESCRIPTIVES
  /CINTERVAL 95
  /MISSING LISTWISE
  /NOTOTAL.

COMMENT Box plots with respect to total time

IGRAPH /VIEWNAME='Diagramas de caja' /X1 = VAR(diagper1) TYPE = CATEGORICAL
 /Y = VAR(tsecper1) TYPE = SCALE  /COLOR = VAR(notatpe1) TYPE = CATEGORICAL
 /COORDINATE = VERTICAL  /X1LENGTH=3.0 /YLENGTH=3.0 /X2LENGTH=3.0
 /CHARTLOOK='NONE' /CATORDER VAR(diagper1) (ASCENDING VALUES OMITEMPTY)
 /CATORDER VAR(notatpe1) (ASCENDING VALUES OMITEMPTY) /BOX OUTLIERS = ON
  EXTREME = ON MEDIAN = ON WHISKER = T.
EXE.
IGRAPH /VIEWNAME='Diagramas de caja' /X1 = VAR(diagper2) TYPE = CATEGORICAL
 /Y = VAR(tsecper2) TYPE = SCALE  /COLOR = VAR(notatpe2) TYPE = CATEGORICAL
 /COORDINATE = VERTICAL  /X1LENGTH=3.0 /YLENGTH=3.0 /X2LENGTH=3.0
 /CHARTLOOK='NONE' /CATORDER VAR(diagper2) (ASCENDING VALUES OMITEMPTY)
 /CATORDER VAR(notatpe2) (ASCENDING VALUES OMITEMPTY) /BOX OUTLIERS = ON
  EXTREME = ON MEDIAN = ON WHISKER = T.
EXE.

COMMENT Bos plots with respect to total score

IGRAPH /VIEWNAME='Diagramas de caja' /X1 = VAR(diagper1) TYPE = CATEGORICAL
 /Y = VAR(nresper1) TYPE = SCALE  /COLOR = VAR(notatpe1) TYPE = CATEGORICAL
 /COORDINATE = VERTICAL  /X1LENGTH=3.0 /YLENGTH=3.0 /X2LENGTH=3.0
 /CHARTLOOK='NONE' /CATORDER VAR(diagper1) (ASCENDING VALUES OMITEMPTY)
 /CATORDER VAR(notatpe1) (ASCENDING VALUES OMITEMPTY) /BOX OUTLIERS = ON
  EXTREME = ON MEDIAN = ON WHISKER = T.
EXE.
IGRAPH /VIEWNAME='Diagramas de caja' /X1 = VAR(diagper2) TYPE = CATEGORICAL
 /Y = VAR(nresper2) TYPE = SCALE  /COLOR = VAR(notatpe2) TYPE = CATEGORICAL
 /COORDINATE = VERTICAL  /X1LENGTH=3.0 /YLENGTH=3.0 /X2LENGTH=3.0
 /CHARTLOOK='NONE' /CATORDER VAR(diagper2) (ASCENDING VALUES OMITEMPTY)
 /CATORDER VAR(notatpe2) (ASCENDING VALUES OMITEMPTY) /BOX OUTLIERS = ON
  EXTREME = ON MEDIAN = ON WHISKER = T.
EXE.